Privacy Policy
This Privacy Policy describes how the Canberra and Region Wine Show (“Event”), operated by the Royal National Capital Agricultural Society (“RNCAS,” “we,” “us”), collects, uses, discloses, and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information Collection
We collect personal information when you:
• Register or purchase tickets for the Event
• Subscribe to our newsletter or communications
• Contact us via email, phone, or our website
The types of personal information collected may include your name, email address, postal address, phone number, dietary requirements, and subscription preferences. We only collect personal information that is necessary for event administration, communications, marketing, and improvement of our services.
2. Use of Personal Information
Your personal information is used to:
• Process and confirm your ticket purchase
• Send Event updates, tickets, and related communications
• Personalise your onsite experience (e.g., dietary requests)
• Analyse attendance trends and improve future Events
We do not use or disclose sensitive information (e.g., health data) without your explicit consent or unless permitted by the APPs.
3. Disclosure and Third-Party Sharing
We do not sell, rent, or trade your personal information. We may share your information with:
• Service providers (payment processors, ticketing platforms)
• Analytics providers (e.g., Google Analytics) to monitor website usage
All third parties are bound by confidentiality obligations and may only use your information for the purposes we specify.
4. Log Data and Analytics
Like many website operators, we collect log data such as your IP address, browser type, pages visited, and time spent. We use Google Analytics and similar services to track visitor behavior and improve our website and Event offerings.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security measures include encrypted data transmission, secure servers, and access controls.
6. Access, Correction, and Deletion
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to your request in accordance with the APPs, subject to any legal exceptions.
7. Direct Marketing
We use your information to send you marketing communications about future Events and services. You can opt out of these communications at any time by clicking the unsubscribe link or contacting us directly. All marketing subscriptions are strictly opt-in.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. After that, information is securely destroyed or de-identified.
9. Cookies
Our website uses cookies to enhance user experience, store preferences, and collect analytics data. You can disable cookies through your browser settings, but this may affect website functionality.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any revisions will be posted on our official website with an updated effective date. Continued use of our services after changes indicates your acceptance of the revised policy.
11. Contact Us
If you have questions, complaints, or requests regarding this Privacy Policy or our data practices, please contact:
Royal National Capital Agricultural Society
Email: admin@rncas.org.au
Phone: 02 6241 2478
Effective Date: 15 September 2025
©2025 Royal National Capital Agricultural Society
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